Does Alpaca support Crypto Wallets?

Yes, Alpaca now offers Crypto Wallets as a new convenient way for users to deposit and withdraw crypto assets.

Where can I find Crypto Wallet?

You can access your Crypto Wallet in the sidebar on your Account Dashboard under “Crypto Transfers”.

Why can't I find the Crypto Transfers screen?

For Crypto Wallets, we currently support users in select international jurisdictions and US states, list of supported US states can be found in this FAQ.

What enables a user to be qualified to use crypto wallets?

Any Alpaca user located in a supported state or international jurisdiction with a valid crypto account by signing the crypto agreement is eligible for Crypto Wallets.

What assets and blockchains do you support for crypto deposits and withdrawals?

We currently support Bitcoin (BTCUSD), Ethereum (ETHUSD) and all Ethereum (ERC-20) based tokens for deposits and withdrawals.

What are the fees & minimum amounts for withdrawals associated with Alpaca’s crypto wallets?

When initiating a deposit from an external source to Alpaca, the user will have to cover the deposit fee which covers the underlying network fees, Alpaca does not charge any additional deposit fees.

For withdrawals, Alpaca charges 50bps (0.5%) of the amount withdrawn from the corresponding asset. Additionally, below are the minimum withdrawal amounts allowed as well as gas fee charged:

Coin * Minimum Withdrawal Amount Fixed Gas WIthdrawal Fee **
AAVE 0.3 0.06
BAT 100 20
CRV 30 6.5
ETH 0.01 0.002
GRT 180 36
LINK 2.67 0.534
MKR 0.0167 0.0033
SHIB 2700000 540000
SUSHI 30 6
UNI 3.5 0.7
USDC 20 4
USDT 20 4
YFI 0.003 0.0006

* Values are expressed in the corresponding asset units
** Alpaca will deduct the necessary amount to cover network fees upon initiating an external transfer on-chain. While this fee is network dependent, Alpaca charges an approximate 0.002 ETH as a fixed fee deducted from the amount withdrawn.

What will happen if I initiated a withdrawal below the minimum amount?

If a withdrawal with an amount below the limit is initiated, the transfer will fail to process.

How secure are crypto funds with Alpaca?

Alpaca is SOC II certified and leverages segregated secure compute environments for any cryptographic assets. We ultimately store crypto assets with our downstream crypto custody provider.

Additionally, Alpaca has also added account protection in the form of MFA enforcement and whitelisting on withdrawals to ensure assets remain safely on the platform.

I have deposited crypto assets to Alpaca’s provided address, but I do not see the funds. What's going on?

We currently have a small delay at times with identifying pending and recently confirmed deposits on-chain. If you send crypto assets to your Alpaca-provided address, your funds will be safe and will be reflected on the dashboard shortly. Additionally, you will receive an email notification once assets are ready to trade.

If you sent crypto assets to the provided address and more than an hour has elapsed and you have not received any confirmation from Alpaca, please reach out to [email protected].

Can I withdraw my crypto?

Yes, you can. Make sure you whitelist your wallets first.

Why do I have to whitelist addresses for withdrawals?

Alpaca wants to ensure your funds remain safe in your account. In order to protect your funds from hostile account takeovers, we impose a 24-hour period for adding new wallet addresses in which you can withdraw funds.

This is done to give you enough time to react in case someone wants to withdraw your crypto funds externally without your permission. We will send email notifications in advance whenever a new wallet address is associated with your account.

What can I use deposited crypto funds for?

Deposited crypto-assets can only be used for trading. We will be rolling out other ways to use your deposited assets in the near future.

Can I withdraw and send crypto to any address?

Yes, as long as you whitelist the address beforehand and the destination address is cleared by our upstream KYT provider.