If you sent crypto assets to your Alpaca provided address, your funds will be safe and will be reflected on the dashboard shortly. Additionally, you will receive an email notification once assets are ready to trade.

We wait several block confirmations before we accept deposit finality on-chain. Our automated system may also flag deposits for AML investigations where they deviate significantly from expectations. In these scenarios we will reach out for confirmation of source of funds which can result in delays beyond business as usual.

If you sent crypto assets to the provided address and more than hour has elapsed and you have not received any confirmation from Alpaca, please reach out to [email protected].